| PRINT SUBSCRIBERS• Forgot my password
• My copy has not come in the mail
• I am having difficulty accessing the online archives
• How do I receive my water industry event and conference discounts?
• How do I renew my subscription?
• How do I change my mailing address?
• Billing/payments
• How can I get a copy of my invoice?
• How do I cancel my subscription?
DIGITAL SUBSCRIBERS
• Forgot my password
• I need help with my digital edition subscription
• How do I access my information for my digital subscription?
• Can I activate my digital subscription on more than one device?
• I am a print subscriber. Can I get the digital issue as part of my subscription?
I forgot my password
To the digital archives:
- You need to provide us with your e-mail address in order to access the digital archives. Please contact the subscription department by phone or e-mail at subscriptions@watercanada.net or 1-877-663-6866 x211.
To my digital edition:
- We have a trusted vendor supplied to us by our membership to Magazines Canada. Go to this link for the Digital newsstand forgot password page.
PRINT SUBSCRIBERS
My copy has not come in the mail
- You may not have received you latest copy because; your subscription has expired or Canada Post was unable to successfully deliver to your mailing address. Please contact the subscription department by phone or e-mail at subscriptions@watercanada.net or 1-877-663-6866 x211.
I am having difficulty accessing the online archives
- You need to provide us with your e-mail address in order to access the digital archives. Please contact the subscription department by phone or e-mail at subscriptions@watercanada.net or 1-877-663-6866 x211.
How do I receive my water industry event and conference discounts
How do I renew my subscription?
How do I change my mailing address?
Billing/payments
- Our preferred payment methods are cheque and credit card.
- We accept VISA, Mastercard, and American Express. Please contact the subscription department by phone or e-mail at subscriptions@watercanada.net or 1-877-663-6866 x211.
- Make cheques payable to: Water Canada, 218 Adelaide St. W, 3rd Floor, Toronto, ON, M5H 1W7
How can I get a copy of my invoice?
How do I cancel my subscription?
DIGITAL SUBSCRIBERS
I need help with my digital edition subscription
- Go to this web page for help with your digital subscription. You will need it log in to your account for full access.
I forgot my password
- Go to this link for the Digital newsstand forgot password page.
How do I access my information for my digital subscription?
- You can go to the digital subscription login page here
Can I activate my digital subscription on more than one device?
- Yes you can. Digital editions are available on the following platforms: iPad, Android, Windows 7, Web OS, RIM, IOS, and AIR. iPhone and iPad Touch are coming soon.
I am a print subscriber. Can I get the digital issue as part of my subscription?
- Paid subscribers can be placed on our digital distribution list. Please contact the subscription department by phone or e-mail at subscriptions@watercanada.net or 1-877-663-6866 x211.
- You have access to our digital edition archives. You need to provide us with your e-mail address in order to access the digital archives. Please contact the subscription department by phone or e-mail at subscriptions@watercanada.net or 1-877-663-6866 x211.
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